Privacy Policy

1. Data controller

The controller of your personal data is [LLC ...] (trading as Piplia), registered address: [address]. Email: hr@piplia.ge Phone: 597 733 934 In this policy, "we" and "Piplia" refer to this company.

2. What data we collect

We collect only the data you share with us yourself or that the website needs in order to work:

• Contact form: name, phone number, email address and the text of your message;
• Vacancy application form: first and last name, phone number, email address, your CV/resume and the information it contains (education, work experience, skills), and the title of the vacancy;
• Live chat: the name and contact details you choose to give, and the content of the conversation;
• Newsletter: your email address;
• Meta advertising (Facebook, Instagram, Messenger): your name as shown on your profile, a contact phone number, your position in the company, the company's field of activity and number of employees, and the content of messages you send us via Messenger or another channel;
• Technical data when you visit the website: IP address, browser and device type, pages viewed and cookie identifiers (see section 8).

We do not ask for your personal ID number, bank details or special categories of data. Please do not include health, religious or other special-category information in your CV.

3. Why we use your data

• To answer your enquiry and provide a consultation;
• To prepare an individual HR service offer and conclude a contract;
• To review your application for a vacancy and forward it to the hiring company (see section 6);
• To send news and marketing messages - only with your separate consent;
• To keep the website working, secure and measured (visit statistics);
• To comply with legal obligations.

4. Legal basis

Under the Law of Georgia on Personal Data Protection we process your data on the following grounds:

• Your consent - given when you submit a form, apply for a vacancy, write to us in the chat or subscribe to the newsletter;
• Conclusion or performance of a contract, including pre-contractual steps taken at your request (preparing an offer);
• Compliance with a legal obligation;
• Our legitimate interest (website security, improving our services), where this does not override your rights and freedoms.

You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before it.

5. Retention period

• Vacancy applications and CVs: [12 months] from receipt, unless you ask us to delete them earlier or agree to a longer period for other vacancies;
• Data received through the contact form, live chat and Meta channels: no longer than 12 months after the last communication if no cooperation has started;
• Client data: for the duration of the contract and afterwards for the period required by law;
• Newsletter: until you unsubscribe.

When the period ends, the data is deleted or anonymised.

6. Who we share data with

We do not sell your data and do not share it with third parties for their marketing. Only authorised Piplia staff and the following recipients have access to it:

• Hiring companies: when you apply for a vacancy, your CV and contact details are passed to the company on whose behalf the vacancy is published;
• Customer-relationship and form-processing service providers that store and process form, chat and application data on our instructions;
• Meta Platforms (Facebook, Instagram, Messenger): for advertising and messaging, data is collected through Meta's platforms and is also subject to Meta's own policies;
• Google: for web analytics and technical services;
• Public authorities: only where Georgian law requires it.

Some providers store data outside Georgia. In that case we make sure the transfer takes place on a lawful basis with appropriate safeguards.

7. Your rights

At any time you may:

• Ask what data we process about you and request a copy;
• Ask us to correct inaccurate or outdated data;
• Ask us to delete your data or to stop or restrict its processing;
• Withdraw your consent and unsubscribe from the newsletter;
• Lodge a complaint with the Personal Data Protection Service of Georgia (pdps.ge).

Send your request to hr@piplia.ge or call 597 733 934. We reply within 10 working days of receiving the request. We may ask for additional information to verify your identity.

8. Cookies and analytics

The website uses:

• Strictly necessary cookies (language choice, operation of the forms and chat);
• Analytics tools for visit statistics (pages viewed, device type, visit duration);
• Meta Pixel to measure advertising performance and build audiences.

The live chat widget and the forms are loaded from our service provider's domain and set the cookies they need. You can disable or delete cookies in your browser settings; this may limit some website functions.

9. Security

We apply reasonable technical and organisational measures - an encrypted connection (HTTPS), access limited to authorised staff and protected storage - to keep your data safe from loss, alteration and unauthorised access.

10. Changes to this policy

This policy may be updated. The current version is always published on this page with the date of the last update. In the event of a material change we will also notify you through the channel you used to contact us.

11. Contact

For questions or to exercise your rights, contact us: Email: hr@piplia.ge Phone: 597 733 934 Address: [address]